Contact us
Feel free to reach out to us using the options below and
our dedicated team will respond to your enquiries promptly.
Have a question or feedback? Fill out the form below, and
we'll get back to you as soon as possible.
Other ways to reach us
Messaging Channels
Click the livechat bottom right icon and choose your preferred channels.
Frequently asked questions:
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Why we are selling both ComeChat 1.0 & 2.0 at the same time?
We are selling both in order to tackle different needs and purposes for our customers. ComeChat 1.0 is for company solely for customer service purposes. ComeChat 2.0 is suitable for company to upgrade sales and marketing with more advanced automation purposes.
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Is it true that ComeChat offers unlimited contacts?
Yes, we are here to help SMEs to increase efficiency in today business without breaking the bank. Hence, we provide unlimited contacts (unlike others) across all plans for ComeChat 1.0 ONLY. For ComeChat 2.0, there are limitations of contacts for different plans, you may refer under the pricing section.
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What channels and integrations work with ComeChat?
You may connect, view and answer messages from all these channels including WhatsApp, Instagram, Messenger, Telegram, Viber, LINE, Livechat. In terms of integrations, it also works with CHATGPT, Google Sheet etc. Both ComeChat 1.0 & 2.0 share similar channels to integrate.
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How ComeChat connects to WhatsApp™?
You may connect as easy as scanning a QR code like WhatsApp web and our system will sync all your chat history and group chat as well in ComeChat 1.0. It works exactly like WhatsApp web but not limited to 4 devices where you can send unlimited messages without any charges.
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Does ComeChat provides WhatsApp™ API too?
If you're looking for broadcast and more advanced automation options, you need to opt in for ComeChat 2.0 with WhatsApp Cloud API integration available.
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Is my data secured with ComeChat?
We take high priority in securing all datas from all our clients and your customers too. We will seek for client permissions if there is a need for us to access any form of technical assistance/guidance.
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Can I create chatbot via ComeChat?
Yes, you may create chatbot based on keyword replies, form submissions, customer input and also incorporate with CHATGPT to provide AI response with no coding required.
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Does ComeChat comes with mobile app?
There are no mobile app available for ComeChat 1.0 whereas ComeChat 2.0 does come with mobile app in iOS currently.
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Does ComeChat allows cancellation at anytime?
Yes, you may cancel the service anytime with a written notice. The good thing is we will only revoke your access at the end of your monthly/yearly subscription. There is no pro-rated or money back guarantee across all our subscription plans.