ComeChat Demo
Want to know more in details on how ComeChat works?
So that your company can provide faster and consistent customer service!
Each member assigned to respond messages from a dedicated channel but manager has no way to monitor all of them in 1 central platform.
Customer raises a ticket for enquiry purposes and supervisor has no idea on how to track progress on resolving ticket thus missing out important tasks.
Looking for automated system to leverage chatbot or AI answering repetitive response for each FAQs but not sure which is the best or how to get started.
Hence, this is what will be happening
- Team members will be overwhelmed responding to certain messaging channels.
- Only share chat up to 4 team members or tons of group chat just to monitor.(WhatsApp ONLY)
- Chats and customer data scattered all over team members phone and might cause data leak.
- Hard to monitor and track each customer's message/ticket enquiries.
- Missing the opportunity to speed up customer service with AI assistant and automation.
It’s very important to implement easy-to-use, all-in-one , SME pricing friendly Staying up-to-date and being competitive with solutions commonly used in enterprise will be our main goal !!!
What separates you from your competitors when you use ComeChat?
All-in-one centralised platform
All major messaging channels and not only limited to WhatsApp, so you can easily co-sharing with unlimited members whether to reply, access or reading by using the same number. With ComeChat, everything will be on 1 platform including conversations and customer data.
Easy-to-use ticket enquiring system
You don't need to search for another software with ticketing enquiry system. ComeChat easily creates ticket and update status from time to time while engaging with customers at the same time.
SME pricing friendly with unlimited options
We all know there are few competitors with similar function like we do. We do provide unlimited conversations. ComeChat wants to make large enterprise solutions accessible to SMEs too.
Setup your own AI agent with our CHATGPT integration
Build an AI agent using your own valuable source of information. This will significantly save valuable time for team members answering irrelevant questions. Team members can concentrate more effectively on providing high-quality customer service and improving overall efficiency in their roles.
No pay-per use, No limit on messaging conversations
and No other software needed
This is how your workflow can be efficiently managed and improved using ComeChat
No longer switching between messaging apps, you can view all
of them here.
Enter chats anytime when customers need more personalised support by taking over from chatbot.
Assign or request for support (when colleague is not physically beside you). No customers will
be left behind.
Create ticket based on customer enquiries. Track tasks and meetings related to dedicated contacts for management purposes.
Following are the use cases with ComeChat for different industries:
Join the demo for FREE today!
Frequently asked questions:
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Why we are selling both ComeChat 1.0 & 2.0 at the same time?
We are selling both in order to tackle different needs and purposes for our customers. ComeChat 1.0 is for company solely for customer service purposes. ComeChat 2.0 is suitable for company to upgrade sales and marketing with more advanced automation purposes.
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Is it true that ComeChat offers unlimited contacts?
Yes, we are here to help SMEs to increase efficiency in today business without breaking the bank. Hence, we provide unlimited contacts (unlike others) across all plans for ComeChat 1.0 ONLY. For ComeChat 2.0, there are limitations of contacts for different plans, you may refer under the pricing section.
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What channels and integrations work with ComeChat?
You may connect, view and answer messages from all these channels including WhatsApp, Instagram, Messenger, Telegram, Viber, LINE, Livechat. In terms of integrations, it also works with CHATGPT, Google Sheet etc. Both ComeChat 1.0 & 2.0 share similar channels to integrate.
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How ComeChat connects to WhatsApp™?
You may connect as easy as scanning a QR code like WhatsApp web and our system will sync all your chat history and group chat as well in ComeChat 1.0. It works exactly like WhatsApp web but not limited to 4 devices where you can send unlimited messages without any charges.
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Does ComeChat provides WhatsApp™ API too?
If you're looking for broadcast and more advanced automation options, you need to opt in for ComeChat 2.0 with WhatsApp Cloud API integration available.
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Is my data secured with ComeChat?
We take high priority in securing all datas from all our clients and your customers too. We will seek for client permissions if there is a need for us to access any form of technical assistance/guidance.
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Can I create chatbot via ComeChat?
Yes, you may create chatbot based on keyword replies, form submissions, customer input and also incorporate with CHATGPT to provide AI response with no coding required.
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Does ComeChat comes with mobile app?
There are no mobile app available for ComeChat 1.0 whereas ComeChat 2.0 does come with mobile app in iOS currently.
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Does ComeChat allows cancellation at anytime?
Yes, you may cancel the service anytime with a written notice. The good thing is we will only revoke your access at the end of your monthly/yearly subscription. There is no pro-rated or money back guarantee across all our subscription plans.
