ComeChat Demo
Thinking to know more in details how ComeChat works
so your company provide fast and consistent customer service to your customers.
Each member assigned to respond messages from a dedicated channel but manager has no way to monitor all of them in 1 central platform
Customer raised a ticket for enquiry purposes and supervisor has no idea on how to track progress on resolving the ticket then miss out important tasks
Looking out automation system to leverage chatbot or AI answering repetitive response for each FAQs but not sure which is the best or how to get started
Hence, this is what will be happening
- Members get overwhelm responding on certain messaging channels
- Only can share chat up to 4 members or tons of group chat just to monitor (WhatsApp ONLY)
- Chats and customer data are scattered all over members phone and might cause data leakage
- Hard to monitor and track whether each customer messages/ticket enquiries is well handled
- Missing opportunity to speed up your customer service with AI assistant and automation
It’s very important to implement easy-to-use, all-in-one ,SME pricing friendly to stay up-to-date and competitive with solutions commonly used in enterprise.
What separates you from others.
All-in-one centralized platform
All major messaging channels not limited to WhatsApp so you can easily co-sharing up to unlimited members to reply, access and read by using the same number. Everything stay at the platform including conversations and customer data.
Easy-to-use ticket enquiring system
Stop another round of search or explore another software with ticketing enquiry system. You can easily create ticket and update status from time to time while you still engaging with customer at the same time.
SME pricing friendly with unlimited options
We all know there are few competitors with similar function like we do but not unlimited contacts and unlimited conversations. We want to make enterprise solution is accessible for SME too.
Setup your own AI agent with our CHATGPT integration
Build your own source of information so that your AI agent learn data related to your business. It save your member valuable time from answering repetitive questions so they can focus on provide quality customer service.
No pay-per use, No limit on messaging conversations and No other software needed
This is how your workflow in customer service with ComeChat
No longer switching between few apps just to reply customer messages, you can view all of them here
Enter those chats anytime where customer need more personalized support by stopping the chatbot
Assign and request for support (even your colleague are not physically right beside you).No customer messages left behind.
Create ticket based on customer enquiries. Track task and meeting related to dedicated contact for management purposes.
These are the use cases of ComeChat for different industries:
Join the demo for free today
Frequently asked questions:
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Why we are selling both ComeChat 1.0 & 2.0 at the same time?
We are selling both in order to tackle different needs and purposes for our customers. ComeChat 1.0 is for company solely for customer service purposes. ComeChat 2.0 is suitable for company to upgrade sales and marketing with more advanced automation purposes.
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Is it true that ComeChat offers unlimited contacts?
Yes, we are here to help SMEs to increase efficiency in today business without breaking the bank. Hence, we provide unlimited contacts (unlike others) across all plans for ComeChat 1.0 ONLY. For ComeChat 2.0, there are limitations of contacts for different plans, you may refer under the pricing section.
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What channels and integrations work with ComeChat?
You may connect, view and answer messages from all these channels including WhatsApp, Instagram, Messenger, Telegram, Viber, LINE, Livechat. In terms of integrations, it also works with CHATGPT, Google Sheet etc. Both ComeChat 1.0 & 2.0 share similar channels to integrate.
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How ComeChat connects to WhatsApp™?
You may connect as easy as scanning a QR code like WhatsApp web and our system will sync all your chat history and group chat as well in ComeChat 1.0. It works exactly like WhatsApp web but not limited to 4 devices where you can send unlimited messages without any charges.
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Does ComeChat provides WhatsApp™ API too?
If you're looking for broadcast and more advanced automation options, you need to opt in for ComeChat 2.0 with WhatsApp Cloud API integration available.
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Is my data secured with ComeChat?
We take high priority in securing all datas from all our clients and your customers too. We will seek for client permissions if there is a need for us to access any form of technical assistance/guidance.
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Can I create chatbot via ComeChat?
Yes, you may create chatbot based on keyword replies, form submissions, customer input and also incorporate with CHATGPT to provide AI response with no coding required.
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Does ComeChat comes with mobile app?
There are no mobile app available for ComeChat 1.0 whereas ComeChat 2.0 does come with mobile app in iOS currently.
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Does ComeChat allows cancellation at anytime?
Yes, you may cancel the service anytime with a written notice. The good thing is we will only revoke your access at the end of your monthly/yearly subscription. There is no pro-rated or money back guarantee across all our subscription plans.
