Supported file format & file size for each channel
Instagram Channel
| Media Type | Supported Format | Support Size (Maximum) |
| Audio | aac, m4a, wav, mp4 | 25MB |
| Media Document | — | — |
| Image | png, jpeg, gif | 8MB |
| Video | mp4, ogg, avi, mov, webm | 25MB |
Messenger Channel
| Media Type | Supported Format | Support Size (Maximum) |
| Audio | aac, m4a, wav, mp4 | 25MB |
| Media Document | Any valid MIME-type. | 25MB |
| Image | png, jpeg, gif | 25MB |
| Video | mp4, ogg, avi, mov, webm | 25MB |
WhatsApp Channel
| Media Type | Supported Format | Support Size (Maximum) |
| Audio | aac, m4a, ogg, mp4,mp3,amr | 16MB |
| Media Document | Any valid MIME-type. | 100MB |
| Image | png, jpeg | 5MB |
| Video | 3gp, mp4 | 16MB |
Telegram Channel
| Media Type | Supported Format | Support Size (Maximum) |
| Audio | mpeg | 20MB |
| Media Document | Any valid MIME-type. | 20MB |
| Image | png, jpeg,webp | 5MB |
| Video | mp4 | 20MB |
Viber Channel
| Media Type | Supported Format | Support Size (Maximum) |
| Audio | — | — |
| Media Document | doc(x), xls(x), csv, pdf. | 200MB |
| Image | png, jpeg,jpg,gif | 200MB |
| Video | mp4 | 200MB |
